PRIVACY POLICY
Effective Date: 15/06/2025
Last Updated: 15/06/2025
We are committed to protecting your personal data and complying with Vietnam’s Personal Data Protection Decree (Decree No. 13/2023/ND-CP). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.medusasound.vn.
1. What Information We Collect
We may collect the following types of personal data:
Contact Information: such as your name, email address, and phone number (when submitted via contact forms).
Usage Data: such as your IP address, browser type, device type, pages visited, and interaction with the website (collected via analytics tools like Google Analytics).
Cookies and Tracking Technologies: we may use cookies to improve your browsing experience and analyze website traffic.
2. How We Use Your Information
We use your data for the following purposes:
To respond to inquiries or provide customer support.
To improve website functionality, design, and user experience.
To send updates, newsletters, or marketing messages (if you have opted in).
To comply with legal obligations under Vietnamese law.
3. Legal Basis for Processing
We process your personal data based on your consent, contractual necessity, or as required by Vietnamese law.
4. How We Protect Your Data
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or misuse.
5. Data Retention
We only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
6. Sharing of Information
We do not sell or rent your personal data. We may share it with:
Service providers or contractors who help us operate our website.
Legal authorities if required to comply with applicable laws.
7. Your Rights Under the Decree
Under Vietnam’s Personal Data Protection Decree, you have the right to:
Access and correct your personal data.
Request deletion or restriction of your data.
Withdraw consent at any time.
File a complaint if you believe your data is being misused.
To exercise these rights, please contact us at:
📧 crew@medusasound.vn
8. Cross-Border Transfers
If personal data is transferred outside of Vietnam (e.g., to hosting or analytics providers), we will ensure appropriate safeguards are in place as required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Medusa AVL 20/6 Tan Cang, 25 Ward,Binh Thanh District, Ho Cho Minh City. Viet Nam
E-Mail: crew@medusasound.vn | Tel +84 28 3840 8499